Service Policies

Service Policies

CANCELLATION POLICY

We take bookings by appointment, and accept walk-ins as well. Should you wish to cancel your appointment, we require a 24 hour notice for all appointment cancellations to allow us to make amends to our schedule.

PRODUCT RETURN POLICY

We have a 7-day return policy for all hair care products.
Appliances, brushes, combs, etc., are not returnable.
A receipt must accompany all returns.
We do not refund returns on wigs and hair extensions, however we do accept exchanges.

TRANSACTION POLICY

We accept Visa, MasterCard, and American Express credit and debit cards for your convenience.
We do not accept personal checks.

LEARN ABOUT OUR REWARD-CARD PROGRAM

Your love and support have led us to be recognized as one of the top natural hair salons in the city, and as our token of appreciation we offer all our loyal clients Reward Cards! You can use the Reward Points on any service of your choice.

EARN POINTS

For every amount, you spend on our services.
For referring a new client.
When you share the salon's experience on your story.
When you tag us.

Clients Reviews